Terms of Service
Last updated: June 2026 · Version 2.0
This page is a plain-English summary of the subscription terms between fair-do and the tutor who subscribes to the studio portal. Subscribing tutors receive the full Subscription Terms of Service and Data Processing Agreement, which govern in the event of any inconsistency.
1. The service
fair-do is a studio-management software platform (SaaS) that an independent, UK-based tutor subscribes to in order to run their own private studio — managing students, scheduling appointments, holding secure video lessons, taking card payments, sending reminders and keeping studio records.
fair-do is software, not an education provider. We do not provide teaching or tuition services, and we are not an intermediary between you and your students. The teaching relationship, the student relationship and the teaching record are between you and your student — fair-do is not a party to either, and does not own the teaching record. Your students are your students, not fair-do's.
2. A B2B subscription agreement
These terms are a business-to-business (B2B) software-as-a-service agreement between fair-do and you, the professional or studio that subscribes to the service (the "Customer"). You confirm you are subscribing in the course of a business (as a sole trader, partnership or company) and not as a consumer.
The service is operated by [PLACEHOLDER: registered entity], a company registered in England & Wales (registration pending). By creating an account, subscribing or using the service, you agree to be bound by the full subscription terms.
3. Eligibility
To subscribe and use the service to deliver lessons, you must be a tutor appropriately qualified and entitled to teach in the UK — holding a recognised teaching qualification (for example QTS, PGCE, or a relevant subject degree). You must keep your qualifications current and, where you work with children, hold an appropriate DBS check.
4. Subscription and fees
The service is offered on monthly subscription plans, billed monthly in advance via our payment provider, Stripe. Where you use the service to take card payments from your students, fair-do charges a small commission on each card payment processed, in addition to your subscription fee and the underlying Stripe processing fees.
This commission is a fee for the payment-processing facility within the software. It is not a marketplace fee, a referral fee, or any share, split or cut of your teaching fee. You set your own fees, own your students, and receive your fees less only the processor fees and this commission. Exact tiers, prices and the commission rate are disclosed in-product before you subscribe or enable payments.
5. Your responsibilities
As the professional running your own studio, you (and not fair-do) are responsible for:
- The student relationship and the teaching record, which you own, maintain, retain and secure
- All assessment, lesson planning, professional judgement, and the suitability and safety of tuition
- Your duties as data controllerof your students' data — lawful basis, consent where required, privacy information and data-subject rights
- Safeguarding, duty of care and signposting students to appropriate UK services
- Holding any qualifications and DBS checks your work requires and meeting professional standards
6. Data protection
In respect of your students' personal data, you are the controller and fair-do is the processor, acting only on your documented instructions under the Data Processing Agreement (which forms part of these terms). In respect of your account, billing and product-usage data, fair-do acts as an independent controller, as described in our Privacy Policy. Both parties comply with the UK GDPR and the Data Protection Act 2018.
7. Term, cancellation and your data
Paid plans renew automatically each month until cancelled. You may cancel at any time through your account; cancellation takes effect at the end of the then-current paid month. On termination you may export and keep your data, after which we delete or return it in accordance with the DPA. You remain responsible, as controller, for retaining the teaching record for the period your standards require.
Refunds of lesson payments, subscriptions and gift vouchers are covered by our Refund Policy.
8. Warranties and disclaimers
To the fullest extent permitted by law, the service is provided "as is" and "as available". Because fair-do does not provide tuition, we make no warranty as to the suitability, safety, quality or outcome of any lessons you deliver using the service. Nothing in these terms excludes any liability that cannot lawfully be excluded, and the service will be supplied with reasonable care and skill.
9. Limitation of liability
Nothing limits liability that cannot lawfully be limited (including for death or personal injury caused by negligence, or for fraud). Subject to that, fair-do's total aggregate liability in any 12-month period is limited to the total subscription and commission fees you paid to fair-do in the 12 months before the event giving rise to the claim. We are not liable for indirect or consequential losses, nor for the tuition you provide, your teaching decisions, or your discharge of your duties as data controller — all of which are your sole responsibility.
10. Governing law
These terms are governed by the laws of England & Wales, and the courts of England & Wales have exclusive jurisdiction.